Table of Contents

Compliance & Trust

Sales Morgan is committed to providing a secure, compliant, and reliable platform for your outbound campaigns. We adhere to industry standards and global regulations.

Email Compliance

CAN-SPAM Act

All outbound emails include physical postal address, company name, and RFC 8058 one-click List-Unsubscribe headers. Footer injection is server-enforced and cannot be removed by users.

GDPR

Lawful basis processing (legitimate interest for B2B outreach), data subject rights respected, DPA available at /dpa.

Bounce Management

Hard bounces automatically suppress recipients. Bounce rate is monitored; accounts exceeding 5% hard bounce rate may be paused to protect deliverability.

Suppression Lists

Global do-not-contact list enforced at queue population and at individual send time. Users cannot override suppression mechanisms.

Instagram Compliance

Meta Platform Terms

All Instagram messaging uses the Official Meta Graph API (v18+). No scraping, browser automation, cookie theft, or unofficial API access is utilized or permitted.

24-Hour Messaging Window

Automated messages are only sent within Meta's 24-hour user interaction window. After 24 hours, only human agents may respond using the HUMAN_AGENT message tag (up to 7 days).

Opt-Out Handling

Users who send STOP, UNSUBSCRIBE, CANCEL, or similar keywords are immediately suppressed. A confirmation message is sent and no further automated messages are dispatched.

Rate Limiting

Daily sending limits per Instagram account are enforced with atomic row-level locking to prevent overages and maintain account health.

Webhook Security

All incoming Meta webhooks are verified using HMAC-SHA256 signature validation to ensure authenticity and data integrity.

LinkedIn Compliance & Account Safety

Personal Profile Safety (Human-in-the-Loop)

To keep personal LinkedIn profiles 100% safe and compliant with LinkedIn's Terms of Service, Sales Morgan does not use unauthorized bots or browser extensions. Instead, our AI Copilot creates personalized outreach drafts and organized task lists for you to review and send with one click directly.

Company Page Messaging

Automated outreach and lead responses are available exclusively for verified LinkedIn Company Pages using official platform integration permissions.

Single Sign-On Security

Signing in with LinkedIn uses official OpenID Connect authentication to verify your identity without Sales Morgan ever having access to your LinkedIn password.

Data Security

Encryption

AES-256-GCM for stored credentials, TLS 1.3 for all data in transit across our internal and external networks.

Credential Storage

SMTP passwords, Meta access tokens, and API keys are encrypted at rest using AES-256-GCM with unique per-record initialization vectors.

Session Management

HTTP-only secure cookies, CSRF token validation, and cryptographically random session tokens are enforced.

Access Controls

Row-level data isolation per user workspace. No cross-tenant data access is possible at the database or application level.

Data Subject Rights

Rights Enforcement

Full support for Right to Access, Rectification, Erasure, Portability, and Restriction of Processing.

Third-Party Compliance

Vendor Security

  • Payments: Stripe PCI-DSS Level 1 for payment processing.
  • Storage: No credit card data is stored on Sales Morgan servers.
  • Vendors: Subprocessor directory available at /subprocessors.